Q.1:	How did you find out about the venue? Please selection an option Colchester Borough Council web site Visit Colchester website Yell.com web site Twitter Face Book CBC News Letter Essex and Suffolk Military Herald Celebrate in Essex Absolute Bridal Magazine Essex Works Town Hall Wedding Show Other Wedding Show Hitched website Wedding spot web site An Essex Wedding Magzine Town Hall Poster Gudies for Brides Magazine Other
Q.2:	What type of function did you book with us? Please select an option Civil Ceremony Reception Civil Ceremony and Reception Civil Partnership Ceremony Civil Partnership and Reception
Q.3:	For the following statements, please give a rating based on your satisfaction of the planning of your wedding. (1=Fully Disagree 2=Disagree 3=Neither 4=Agree 5=Fully Agree) 1 2 3 4 5 I found it easy to contact the Town Hall Event staff had the right level of knowledge to assist me I found the brochure easy to understand I found the brochure provided accurate information Event staff communicated with me when necessary Event staff were friendly and polite Event staff worked in a professional manner I was satisfied with the overall service I received
Q.4:	For the following statements, please give a rating based on your satisfaction of your wedding. (1=Fully Disagree 2=Disagree 3=Neither 4=Agree 5=Fully Agree) 1 2 3 4 5 My event ran smoothly Town Hall staff were friendly and polite attitude Town Hall staff worked in a professional manner Town Hall staff were efficient and willing to assist Town Hall staff were smart in appearance I was satisfied with the overall service I received at the Town Hall I was satisfied with the parking arrangements I was satisfied with the heating/air conditioning I was satisfied with the level of cleanliness The room was set up as expected There was adequate furniture The Public Address system was satisfactory
Q.5:	Who was your caterer?
Q.6:	The food quality and catering service met my expectations.(1=Fully Disagree 2=Disagree 3=Neither 4=Agree 5=Fully Agree) 1 2 3 4 5 Food Quality Service
Q.7:	Do you have any comments that you would like us to pass on to the caterers?
Q.8:	What would you like to see the Town Hall provide in the future?
Q.9:	Do you have any other comments that could help us improve our service to you?
Q.10:	Please tick if you would use the Town Hall again for a future event. Please select an option Yes No
Q.11:	Please tick if you are happy to be contacted again about your answers. Please select an option Yes No
Q.12:	About yourself The following questions are optional but will help us to make sure that the right services are reaching the right people at the right time. Some of the questions may feel a little personal, but the information we collect will remain confidential and will comply with the Data Protection Act 1998. Are you male or female Please select an option Male Female
Q.13:	What is your age? Under 19 20 to 39 40 to 59 60 to 79 80 or over
Q.14:	What is your ethnicity? Asian or Asian British Black or Black British Chinese Mixed White Other ethnic group